4 ms·
I was about to give them money too, so glad I saw this.
by mockindignant 9y ago
I was about to give them money too, so glad I saw this.
- awjr 9y agoBria 4 was released in 2014. Bria 5 has been around since Jun 2017. I'd definitely give the company a break here.
- epicide 9y agoI think the larger issue is that some people bought v4 just in time to not be able to use it. When v4 didn't work with the betas of HS, I would expect them to warn new buyers that they won't be fixing v4. I would also expect them to have a grace period where recent buyers of v4 get a free upgrade to 5. I don't know the details of whether or not they did any of the above. Just pointing out a (more) fair approach.
- oh_sigh 9y agoWouldn't it be more reasonable to be upset at Apple for breaking a recent app when they update their OS?
- epicide 9y agoWhich recent app would that be? My understanding is that v4 was originally released in 2014. Either way: no. Your product supports a platform, you update it to be compatible. If you don't want to support the new version, that's your choice.
- giancarlof 9y agoCounterPath stopped selling Bria 4 in June this year, since then its been Bria 5 which IS supported on High Sierra. They also have an upgrade program for Bria 4 depending on when you purchased, with free upgrades if you purchased within 60 days of the Bria 5 launch, and 30% off for anything prior. https://support.counterpath.com/knowledge-base/article/%E2%80%8Bbria-5-retail-store-upgrade-program https://support.counterpath.com/knowledge-base/article/%E2%8... I did my homework, yes I missed out on the free upgrade, but 30% discount ain't bad and with the frequency that they upgrade their softphone versions I think its way more fair than Parallels or other software where you pay $50 every year with very few updates in between.
- epicide 9y agoYep, so unless somebody really thinks it should be greater than 60 days, I think this is a pretty fair setup.