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I was bitten by Counterpath too. Another company with similar practices: Parallels. Forcing me to upgrade continuity, without offering valuable features. Has be
by raarts 9y ago
I was bitten by Counterpath too. Another company with similar practices: Parallels. Forcing me to upgrade continuity, without offering valuable features. Has been going on for years now.
- Crontab 9y agoDid Parallels advertise that the product would work on the next version of macOS? If not, you got wait you paid for.
- msh 9y agoYou can just as well turn it around: did they inform customers when they would stop supporting their application?
- achamayou 9y agoWhen the next version of macOS comes out and whether it will bring significant breaking changes is not within their control though.
- msh 9y agoWell they know a new one comes out every year so they would have to be willfully ignorant to not know that and that it have a chance of breaking behavior. If they want to charge for new versions it would only be fair if they at sales time gave a time range for how long they were going to support current versions.
- achamayou 9y agoSome releases are much more substantial than others though. Apple may even deprecate functionality they depend on without a suitable replacement. It doesn’t seem unreasonable that the customer is given the choice to pay for the upgrade or not, rather than build in the insurance cost all the time.
- msh 9y agoI think the programmer is much better equipped to make a informed choice about this than the customer.