Why does no one listen to customers then? Ignored on privacy. Ignored on bugs. Ignored on product direction. That's not feedback or customer obsession, that

Why does no one listen to customers then? Ignored on privacy. Ignored on bugs. Ignored on product direction. That's not feedback or customer obsession, that's lip service. And we pay for the software so we can only vote with our feet and on the way help other people to avoid the same pitfalls.