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I've patched and raised PRs to contribute and they are ignored. I am helping them fix their product. Nothing. So I phone up support and PAY to have something

by cjsuk 9y ago

I've patched and raised PRs to contribute and they are ignored. I am helping them fix their product. Nothing. So I phone up support and PAY to have something fixed. Nothing. I try playing nice. I try paying nice. I get nothing. I vote with my feet. Nice or not, that's also an aspect here; choice.

jordigh 9y ago
> I am helping them fix their product. Then stop. You don't have to make anything better for them. Fix it for yourself. If you're not having a good time trying to help others, then stop doing it. You have no obligation and neither do they (except, of course, if there were explicit contracts involved). I have some Xchat patches. I tried getting them into Hexchat, but they didn't want them. Well, looks like I'm now permanently running a personal Xchat fork.
- cjsuk 9y ago
  We have a support contract and I have support credits with MSDN. That accounts for nothing though apparently.