> Government systems are rarely built or staffed by the top talent, often outsourced to lowest-bid contractors, and may not even have people on call for issues.

> Government systems are rarely built or staffed by the top talent, often outsourced to lowest-bid contractors, and may not even have people on call for issues. It's not unusual for government sites to be scheduled to function only during standard business hours. Except that's not what happened, the Obama administration set up The US Digital Service to fix Healthcare.gov and specifically staffed it with top talent. https://www.usds.gov/ https://www.usds.gov/