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Now that this is on the front page of HN, customer service is going to magically appear. I don't understand why people even try to wrestle with customer servic
by nikanj 9y ago
Now that this is on the front page of HN, customer service is going to magically appear.
I don't understand why people even try to wrestle with customer service reps nowadays, when the only reliable method is getting visibility on HN/Digg/Slashdot/etc
- mannykannot 9y agoYou are unlikely to end up on the front page.
- scandox 9y agoIt's on the front page
- reificator 9y agoAnd people win the lottery all the time. That doesn't disprove that you are unlikely to reach the front page.
- drusepth 9y agoIn general though, there are probably hundreds (if not more) posts dealing with customer service that don't hit the front page.
- scandox 9y agoYeah misread original comment actually
- revmoo 9y agoI just had a problem with T-Mobile who has owed me a refund for several months. Finally in exasperation after spending hours on the phone I went to the t-mobile subreddit and asked for help getting someone on the phone who could help. Their answer? (aside from being downvoted to oblivion); register a twitter or facebook account to get support. Fuck that. I filed in small claims.