3 ms·

The UI is garbage but that's par for the course with AWS I guess.

• DarronWyke 9y ago
  Given how AWS tends to move to a policy of "we do what we want", I'm not surprised. I've had EC2 and SES send out spam for weeks without mitigation despite complaints.
  • ranman 9y ago
    EC2 has limits for how much SMTP they can do by default. SES has similar controls in place. They take the fight against spam very seriously. If you wanna let me know specifics randhunt@amazon.com I'd be happy to help take care of the issue.
    • DarronWyke 9y ago
      No offense, but that's rich. I've emailed abuse, sent public notifications through Twitter, and more. Received silence. I've had spam campaigns -- open spam campaigns, complete with scraped emails, dubious subjects, and more -- last for 3+ weeks before finally getting shut down. I wouldn't call that "taking the fight seriously".
      • ranman 9y ago
        If you received no response at all from the abuse alias then something is wrong there and I want to fix it. You’re welcome to email me or link to the tweets or ping me directly on twitter @jrhunt. I personally take it seriously and I will get things taken care of. HN isn’t a great forum to dive deep on individual support though so feel free to take the convo to email or twitter DM. Randhunt@amazon.com
• ranman 9y ago
  Any specific feedback you want to share on how we could make it better? Is it just the UI or UX (flow of info) as well? I'm happy to collect any notes and get it back to the service team. Alternatively you can click the feedback link in the lower right hand corner of the console page. You can email me any feedback or DM me: randhunt@amazon or @jrhunt on twitter