Amongst others, people skills. Excellent written and spoken communication skills, good presentation skills; the ability to explain to people why they have to be

Amongst others, people skills. Excellent written and spoken communication skills, good presentation skills; the ability to explain to people why they have to be so inconvenienced and ideally make them want to. Flexibility and compromise; empathy and understanding and the willingness to relax security restrictions in the right circumstances. The biggest obstacle to security is the people you're trying to keep secure. If you don't get them on side and keep them on side, they will subvert security themselves from the inside. Get them on side and keep them on side and they themselves will identify opportunities to improve security that might otherwise be left open forever.