Whatever happened, she did in fact report it to the police (after realizing that Uber wasn't going to on her behalf) and it is coming up in the courts. Presumab

Whatever happened, she did in fact report it to the police (after realizing that Uber wasn't going to on her behalf) and it is coming up in the courts. Presumably the courts will hear her characterization of the events then, as well as Uber's, which is all we've heard so far ("he gave her a hug").