This is tangentially similar to a product a company I consulted at started, and after they were sued, an employee left to partner with another guy who created o

This is tangentially similar to a product a company I consulted at started, and after they were sued, an employee left to partner with another guy who created one exactly like this. I didn't physically work on the one that was made at the company I was consulting for, but I provided feedback. The way that they built it was in violation of all sorts of laws, and eventually they were sued for it [1]. The other one which was exactly like this has since expanded into custom review app development for clients, texting directly to the manager who can respond right then, and iPad-based kiosks for polling and feedback. They are pretty big players now, but they started exactly like you did, with a text message after checkout with a link to a feedback survey, and when they received the feedback, they routed it exactly the same. This is an industry that is filling up, but there is still plenty of opportunity if you work hard and find a unique angle to work. Good luck! 1: https://www.edmunds.com/about/press/edmundscom-reaches-settlement-with-company-accused-of-submitting-fraudulent-car-dealer-ratings-and-reviews.html https://www.edmunds.com/about/press/edmundscom-reaches-settl...