What is awesome is that there are these complaints to begin with. While I was still in academia, I'd have loved to have access to this sort of thing. We could

What is awesome is that there are these complaints to begin with. While I was still in academia, I'd have loved to have access to this sort of thing. We could search back then. It was a paid service, involved a human who actually did the searches as a service, and took several days to get you your results. You did contact them online, so there's that! But, today, a gripe is needing to hover over an icon to read the tooltip. That is truly awesome, in every sense of the word. As an aside, when people say that the Internet was better back before commercialization, they are telling horrible lies. No, no it was not. It was pretty horrible and computers pretty much sucked. The hardware, network, and content are much better today.