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YOu have to setup the ACH/Direct Debit with each utility here, you can't just set it up at the bank. And the utilities have crappy websites/processes for doing
by ensignavenger 9y ago
YOu have to setup the ACH/Direct Debit with each utility here, you can't just set it up at the bank. And the utilities have crappy websites/processes for doing so- if they allow you to do it at all. They have a monopoly, so why bother with improving customer service?
- Symbiote 9y agoThey should bother because it saves administration, and they get the money at the expected time. Most utilities companies in the UK are private and must compete, but even the few exceptions encourage people to pay using direct debit.