The devil is always in the details. You need a unified approach from first-line managers up to directors setting big picture goals for it to work. There's about

The devil is always in the details. You need a unified approach from first-line managers up to directors setting big picture goals for it to work. There's about 20 things we'd like to do as an organization every year. But, to stay focused and execute well we need to choose the 3-5 most important things. The same applies at the individual level. If everyone's on the same page then it works great.