Or "you are doing/holding it wrong!!!". Damn it, i have had a prominent FOSS DE guy basically claim that users are idiots after studying the results of a usabi

Or "you are doing/holding it wrong!!!". Damn it, i have had a prominent FOSS DE guy basically claim that users are idiots after studying the results of a usability test of their DE. For me, in the trenches, it is more that users find their own ways of doing things. And if it works for them it works for them, and we have no business correcting them.