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I filed my complaint with Uber support while I was standing in line at airport security, and I had a refund before I got through the metal detector. It's also w

I filed my complaint with Uber support while I was standing in line at airport security, and I had a refund before I got through the metal detector. It's also worth emphasizing that the rider only even knows about these shenanigans when there's a GPS map of the ride; if a normal taxi takes a circuitous route when it's dark or you're in an unfamiliar area, you just never find out.

dx034 9y ago
Exactly that. Try to get a refund if a black cab rips you off. No chance for that. But to be fair, this works for all app based cabs. If uber is replaced by some competitor, there's no reason for people to miss uber.