Let's say I had a great pizza and tell a friend about it without much details. The friend thinks pineapple on a pizza is license to kill, but he's not aware whe

Let's say I had a great pizza and tell a friend about it without much details. The friend thinks pineapple on a pizza is license to kill, but he's not aware where he's going to... Bottom line is he is disappointed and tells everyone that this place suck. If the places doesn't give a fuck and keeps serving only Hawaii pizza, they'll keep having disappointed customers and 1-star reviews without much explanation. They could bend over and start making special pizza for those occasions. But that'd destroy some of the charm for the people who absolutely love pineapples on their pizzas. I guess this is loose-loose situation. The only solution could be if people gave either good review or no review at all. But then some objective criticism would be lost...