>The issue is that management doesn't care about IT until everything breaks apart. This means IT is seen as cost and not worth the trouble to do well and keep i

>The issue is that management doesn't care about IT until everything breaks apart. This means IT is seen as cost and not worth the trouble to do well and keep in house. It won't make any difference if they had an inhouse team. In order to choose a competent vendor, or to hire a competent employee the management itself needs to be sufficiently tech savvy to differentiate between mediocre and good candidates.