4 ms·
The lack of retail stores wouldn't have been such a big deal if Google offered a similar, if not better, return policy than phones you could hold in your hand b
by martingordon 16y ago
The lack of retail stores wouldn't have been such a big deal if Google offered a similar, if not better, return policy than phones you could hold in your hand before buying.
A 14 day/$45 restocking fee policy is pretty bad. When it's for a $500 device you can't play with anywhere before purchasing, it's abysmal.
- protomyth 16y agoHaving retail stores (or at least a space in retail stores staffed by your company) has really helped Apple sell a lot of product. There is no real substitute for being able to play with a device and see how good it really is. I think Google didn't get those type of buyers and Googles trouble with people calling them to resolve issues didn't help.