3 ms·
> Dark patterns may help profits in the short-term, but they're terrible for your brand. Just ask TicketMaster. TicketMaster's customers are people selling tic
by charliesome 9y ago
> Dark patterns may help profits in the short-term, but they're terrible for your brand. Just ask TicketMaster.
TicketMaster's customers are people selling tickets, not those buying them.
Their entire business model is based around burning their own reputation, not the reputation of whoever's selling through TicketMaster. That's why they can get away with using dark patterns to make more money for their customers and themselves - consumers don't have a choice.