I am not sure what you think the definition of contempt is but from Google's definition (and example sentence) it is precisely the word to describe Equifax's be

I am not sure what you think the definition of contempt is but from Google's definition (and example sentence) it is precisely the word to describe Equifax's behavior: The feeling that a person or a thing is beneath consideration, worthless, or deserving scorn. "he showed his contempt for his job by doing it very badly"