3 ms·
Using Amazon as an example of an e-commerce company - when buying an item on Amazon neither the gaming of ratings and reviews or the annoying and manufactured "
by bogomipz 9y ago
Using Amazon as an example of an e-commerce company - when buying an item on Amazon neither the gaming of ratings and reviews or the annoying and manufactured "sense of urgency" as stated in the post, seem to be part of the experience.
The booking.com experience feels like doing business with a sleazy used car salesman.
- kinkrtyavimoodh 9y agoYes, Amazon may get flak for other reasons but I have found the experience of shopping on them to be very clean and pleasant. To be clear, I am talking about the experience of finding a product and proceeding to checkout and payment, not about any potential issues about fake products and such.
- bogomipz 9y agoAgreed, that's pretty much what I meant. Although even the few times when I received questionable products the issue was resolved pretty quickly and painlessly with either the merchant or Amazon.com Contrast that with booking.com where all communications between you and the merchant(hotel) have to filter through booking.com and take 24 hours at a minimum to get a response.