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"Apple refuses to replace dropped iPad with voided warranty." Apple fans: you know that user experience you value so dearly? The slick interfaces and integrati

"Apple refuses to replace dropped iPad with voided warranty." Apple fans: you know that user experience you value so dearly? The slick interfaces and integration between applications and devices? The way you can take an Apple product out of the box and have it "just work?" The ability of Apple to bend over backwards to make you happy by doing things like immediately replacing devices that malfunction? Those things are all possible because of Apple's walled garden. If you take your Apple device that's only intended to run an Apple operating system that was specifically designed for it and make modifications, Apple will no longer support it. You don't get to have it both ways.

saurik 16y ago
There are also people out there who aren't actually "Apple fans". People like myself, for example, who feel that Apple's "slick interfaces" are actually difficult to use (too much time wasted in animations and not enough time spent on details like putting the cancel button in a uniform corner of the screen) and that they don't know the first thing about integration between applications (and even seem to avoid it, unlike Microsoft). The core issue here is that this guy /dropped his device/, a condition that Apple has /never/ claimed to do warranty replacements for. Even if you purchase Apple Care they do /not/ cover "accidental damage". You are completely confusing these two issues in your post and seem to be implying that Apple /would/ have "bent over backwards" to replace it otherwise. (And to someone who is going to reply: "I once got my dropped device replaced", that is a single instance and does not happen for everyone, and is certainly not their policy.)
- nlawalker 16y ago
  The guy's argument was that he only dropped it because it got so hot, and the fact that it got so hot is a fault in the design of the device, therefore he should get another one under warranty. The bulk of my post was mostly a rant about people that expect Apple to provide products that have that Apple "magic" and let them make modifications, and have Apple support them if they do.

saurik 16y ago

There are also people out there who aren't actually "Apple fans". People like myself, for example, who feel that Apple's "slick interfaces" are actually difficult to use (too much time wasted in animations and not enough time spent on details like putting the cancel button in a uniform corner of the screen) and that they don't know the first thing about integration between applications (and even seem to avoid it, unlike Microsoft). The core issue here is that this guy /dropped his device/, a condition that Apple has /never/ claimed to do warranty replacements for. Even if you purchase Apple Care they do /not/ cover "accidental damage". You are completely confusing these two issues in your post and seem to be implying that Apple /would/ have "bent over backwards" to replace it otherwise. (And to someone who is going to reply: "I once got my dropped device replaced", that is a single instance and does not happen for everyone, and is certainly not their policy.)

nlawalker 16y ago
The guy's argument was that he only dropped it because it got so hot, and the fact that it got so hot is a fault in the design of the device, therefore he should get another one under warranty. The bulk of my post was mostly a rant about people that expect Apple to provide products that have that Apple "magic" and let them make modifications, and have Apple support them if they do.