I noticed this too. Was waiting for the big problems and they never surfaced. I expected him to talk about ignoring warnings from low-level people or disregar

I noticed this too. Was waiting for the big problems and they never surfaced. I expected him to talk about ignoring warnings from low-level people or disregarding PCI-compliance reports... It's easy to dismiss the music major thing as "fake news" or whatever you want to call it. What did this multi-million dollar organization miss? Surely they have outside PCI checks for common security issues, right? Maybe she ignored middle managers. Did they fail to renew some contract (like the NHS did to pay for extended Windows XP support) and updates stopped? What was it?