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In the US, I have to try the chip and fail three times. Then it prompts me to use magstripe. My chip does not work, so have tested this a LOT.
by snakeboy 9y ago
In the US, I have to try the chip and fail three times.
Then it prompts me to use magstripe. My chip does not work, so have tested this a LOT.
- exikyut 9y agoCurious question: can you request a replacement card be issued? Broken chip sounds like something reasonable to replace for (insert mumbling about poor user experience and whatnot here).
- iamatworknow 9y agoI had this happen with American Express. Went to two stores in a row where the chip failed and I had to use a different card. Went online to request a new card and they sent one out immediately with no charge or really any questions (I think I did say that the chip stopped working, but that was it). Later, before the new card arrived, I tried using the old one again and it worked, so I just chalked the whole thing up to those two stores likely using the same payment processor that was having issues that day or something.