This is the fundamental risk of building your life or business even in part on SaaS. People can and do still use ancient client-side software for their own rea

This is the fundamental risk of building your life or business even in part on SaaS. People can and do still use ancient client-side software for their own reasons; much to MS' and other's frustration. With SaaS you are trusting the operators of your key service to respect their users. No surprise that some users are disappointed. SaaS works but I think it works best as a cooperative rather than an corporation with interests separate from that of it's users.