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This is incorrect for Amazon.de. You generally pay 3,90€ for returning the item via DHL/Hermes (unless you declare the reason for return as e.g. not working).
by philfrasty 9y ago
This is incorrect for Amazon.de.
You generally pay 3,90€ for returning the item via DHL/Hermes (unless you declare the reason for return as e.g. not working). Certain categories (clothing) have free returns. This is only the case if the order was placed through FBA or Amazon itself. Marketplace sellers with their own fulfillment usually charge you for returns or don't provide a shipping-label at all.
(source: selling on AZ)
- germanier 9y agoAFAIK Amazon.de does not charge for a return label no matter which reason you state if you return within 14 days and the article is valued over 40€ (even though they could legally now). Since this April they require Marketplace vendors to cover shipping back in those cases as well.