A couple of years ago I was praising them as the most perfect product I had ever used. Every single UX element was on point. Two years later, it is one of the

A couple of years ago I was praising them as the most perfect product I had ever used. Every single UX element was on point. Two years later, it is one of the most buggy, frustrating pieces of software I have ever used. Clearly somewhere along the way their priorities shifted.