4 ms·
> but alike IM they also just don't respond sometimes Don’t people “just not respond” even more with email? Maybe I’m an outlier but I probably reply to less t
by Swizec 9y ago
> but alike IM they also just don't respond sometimes
Don’t people “just not respond” even more with email? Maybe I’m an outlier but I probably reply to less than 50% of things that come into my email.
And if you need a realtime convo, come tap me on the shoulder or schedule a time to talk. That’s the main benefit of slack (and email): async communication. Async is good.
- danpalmer 9y agoFor your work email? If I had a 50% response rate for emails that clearly need a response, that would severely impact my ability to do my job and would likely result in my manager taking steps to help me improve that.
- Swizec 9y agoOh I don’t even open my work email. That has a 100% ignore rate. If it’s not important enough to Slack or talk to me about it doesn’t exist. I meant for my real email. As for my manager taking steps to help me improve that, he’s even worse. Or just has a stronger things-that-are-important filter than I do for Slack. Email is for papertrailing things that were previously agreed upon in person or on slack.
- alexasmyths 9y agoIf your work email is not worth reading, you have a communications problem at your company. The problem is not 'Slack' or 'Email' - it's the wasted communications energy at all these companies. Most companies have not figured this out, and think that tech will solve if for them. Not so much.
- andrewprock 9y agoOften the "communications problem" is that people have low reading comprehension, and cannot type.
- verelo 9y agoPeople miss emails, but it's not anywhere near as common as people missing a slack message...in my experience.
- ryanbrunner 9y agoThe thing is, Slack isn't really really good at async communication at all. If I @mentioned someone and asked them a question, if they haven't responded to it within an hour or two, the odds of them coming back and answering it are extremely slim. People do miss e-mails, but not to that degree.
- cloverich 9y agoI feel like threads + reply tracking could easily solve that. They already have the concept of unread items and threads, they could just add a channel / tab for DM's you haven't explicitly replied to (or acknowledged). I feel like slack (and competitors) have a lot of room to grow still.
- Swizec 9y agoThat sounds like you’re misusing chaty channels. This is what DMs are for. I’ve had good success with people coming back even days later to answer questions on DM. Especially when timezones are involved