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Regardless of what's easier or what will have to be done anyway, this isn't a UX solution. It's kicking the can down the road. Good UX solves problems at the po
by lucideer 9y ago
Regardless of what's easier or what will have to be done anyway, this isn't a UX solution. It's kicking the can down the road. Good UX solves problems at the point of user interaction. Avoiding the problem only to dump it on a backend engineer or data scientist who's then got to make do with bad source data (my best guess at the equivalent to recycling contractors in this analogy) is not good UX, it's just laziness.
If it is easier for the data scientist to sift through and correct bad data than it is for a UX professional, it absolutely makes sense to have the data scientist do the work. But the UX doesn't get to take credit for that decision.
His follow through after the initial bad analogy is then frustratingly vague; he just hand waves at Apple and gives no concrete examples of solving UX problems.