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That's a really cool feature! We could really use that!
by octalmage 9y ago
That's a really cool feature! We could really use that!
- hownottowrite 9y agoIf you're feeding Slack with Zendesk now, try putting an internal comment on a ticket with the @. Oh, and since Zendesk forced everyone to the rich-text client you need to escape out of the automatic name selection dropdown or it will show up in Slack as @username which does not trigger the mention.