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> The level of differentiation is so small I don't think much of that matters. My experience has been otherwise. The apps are commodities, but Lyft drivers ha
by tenpies 9y ago
> The level of differentiation is so small I don't think much of that matters.
My experience has been otherwise. The apps are commodities, but Lyft drivers have been consistently nicer humans that seem to care more about their cars.
I do get the occasional nice Uber driver, but most of them seem to have zero interest in what they're doing. If the car runs, it's good to go. They just want you in and out as fas as possible.
- furioussloth 9y agoExcept same people drive for both companies. There is a very tiny fraction of drivers driving for just one. And in general they make more money using Uber because of quests (bonus after finishing certain rides per day). The experience depends on your luck and which driver you end up getting.