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"2. Customizations that are software features are easier to build than customizations involving people processes." I am not sure this is true at all for any sc
by skmurphy 9y ago
"2. Customizations that are software features are easier to build than customizations involving people processes."
I am not sure this is true at all for any scale of organization. It's certainly much easier to prototype a service and provide it to a customer than modify and release code for just one customer.