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Thank You for Calling Equifax. Your Business Is Not Important to Us
- hbarka 9y agoCredit freeze should be ON by default and shouldn't be prohibitive to enable. How did it get to be anti-common sense?
- mikestew 9y agoThe headline does not match the article that I admittedly skimmed. The headline assumes that you, the reader, are Equifax's customer ("your business"). That's not true, and the article even says so: "Credit reporting businesses have been built primarily to serve banks and credit card companies, not the consumers they monitor." So, yeah, big shocker that they haven't beefed up their phone staffing for individual consumers.