What's the alternative? If some random person walks into my bank and says they're me, but they've changed their name (and had surgery to change their appearanc

What's the alternative? If some random person walks into my bank and says they're me, but they've changed their name (and had surgery to change their appearance) I would want that person to be inconvenienced and go through hoops to prove it. I wouldn't want it to be easy for them to assume my identity.