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So what are the ways around that? What were the frustrating loopholes in which reps were forced to deal with the customer's problem?
by rhizome 9y ago
So what are the ways around that? What were the frustrating loopholes in which reps were forced to deal with the customer's problem?
- emodendroket 9y agoWell, the cancelation guys and the fake supervisors could grant exceptions front-line reps weren't allowed to so you can probably just ask for a supervisor. Also, considering the amount of abuse many reps get, they're way more likely to do whatever they can to help if you're not rude or demeaning.