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This lines up with my experience with TransUnion. Called the day after the news broke, and successfully setup a fraud alert on my account using a automated pho

This lines up with my experience with TransUnion. Called the day after the news broke, and successfully setup a fraud alert on my account using a automated phone system in 3 minutes and 44 seconds. So thrilled with this easy process, I call my Mom/Dad and instructed them to do the same. About a day later I call again to do the same process for my wife. Got almost to the end (after giving them her SS#), but then something changed ... TransUnion started listing extensive documentation I had to snail mail to them - it took several minutes for this message to play out, after which I received no confirmation that the fraud alert was successfully activated. It seemed as though I was "kicked over" to the identify theft reporting line, because the documents they asked for seemed like something you would send to them, if your identify had already been stolen. Called Experian immediately after, hoping their system might be working better. Their automated system failed to even start the process - I gave up. Now my wife is convinced I gave her SS# to some random stranger. FML TL;DR: TransUnion telephone fraud alert worked on Monday, but now is fucked.

cr0sh 9y ago
As soon as I heard about this hack (last friday?), the first thing I did was sign up for LifeLock and set up my accounts. LifeLock was being hammered at the time, but I got thru. When I got home, I then put freezes thru "the big three", then after reading a couple of articles, on Sunday I put freezes in with Innovis and ChexSystems. I also ran my credit report using TransUnion (leaving me with two more runs from the other two during the year). That's basically all you can do. You can also do this, I suppose: https://www.zanderins.com/idtheft2 https://www.zanderins.com/idtheft2 I've read anecdotes saying that it's legit and good insurance (but LifeLock already offers a similar thing on the level I signed up for). I guess part of what I am saying is that the story broke, and there was a small rush, but I got in - then when Monday rolled around and the story grew legs - well, we're now seeing DDOS-like failures...
- zaroth 9y ago
  With responses like this, it's almost like the breach is generating enough business to have been worth it!

cr0sh 9y ago

As soon as I heard about this hack (last friday?), the first thing I did was sign up for LifeLock and set up my accounts. LifeLock was being hammered at the time, but I got thru. When I got home, I then put freezes thru "the big three", then after reading a couple of articles, on Sunday I put freezes in with Innovis and ChexSystems. I also ran my credit report using TransUnion (leaving me with two more runs from the other two during the year). That's basically all you can do. You can also do this, I suppose: https://www.zanderins.com/idtheft2 https://www.zanderins.com/idtheft2 I've read anecdotes saying that it's legit and good insurance (but LifeLock already offers a similar thing on the level I signed up for). I guess part of what I am saying is that the story broke, and there was a small rush, but I got in - then when Monday rolled around and the story grew legs - well, we're now seeing DDOS-like failures...

zaroth 9y ago
With responses like this, it's almost like the breach is generating enough business to have been worth it!