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Then you need to do as the other commenter suggested and send it in for warranty replacement. For things like that, I've never had a problem getting it replaced

Then you need to do as the other commenter suggested and send it in for warranty replacement. For things like that, I've never had a problem getting it replaced just by walking in the store. I'm pretty sure you don't even need to go in, but that was always easiest for me.

joe5150 9y ago
Yeah, like I mentioned in my other comment, it sucks to need to do that in the first place. The store is well out of the way for many people, myself included, and I shouldn't have to be okay with wasting my time and generating landfill just to do something as basic as plug a pair of headphones in.