2 ms·

Replaced due to damage or due to loss?

• joe5150 9y ago
  Damage, generally either it stops working in the left or right channel, or it starts causing the phone to "receive" random pause, play, or long press signals.
  • jsjohnst 9y ago
    Then you need to do as the other commenter suggested and send it in for warranty replacement. For things like that, I've never had a problem getting it replaced just by walking in the store. I'm pretty sure you don't even need to go in, but that was always easiest for me.
    • joe5150 9y ago
      Yeah, like I mentioned in my other comment, it sucks to need to do that in the first place. The store is well out of the way for many people, myself included, and I shouldn't have to be okay with wasting my time and generating landfill just to do something as basic as plug a pair of headphones in.