4 ms·

Seeing these chatbots I'm always wondering... Are customers rally using these? I'm wondering because it would never occur to me to chat to a chatbot.

• anonu 9y ago
  From what I've heard - chatbots are bigger in China and other parts of Asia. In the US, we primarily use chat to communicate with others. In China, with apps like WeChat, you can fill out forms, send payments, etc...
• m88m 9y ago
  Yesterday typeform announced $35 million round. Maybe there are applications for a human to chat with a survey based application. IMHO calling something a bot, is a short for "oh, I have an API which people can interact with it".
• gfredtech 9y ago
  In Russia, lots of people use telegram and the bots too. I use bots to do lots of things, from ordering pizza to managing my schedule. However, these bots are usually not NLP-powered...so there's less disaster as compared to how facebook bots rely heavily on natural language input from the user
  • frandroid 9y ago
    Yeah, these are more chat wizards than chatbots... I think we should distinguish that.
    • highd 9y ago
      So terminal UIs are coming back?