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Zappos is a huge success for customer service and returns, but they've been losing marketshare for years. Amazon just wants to show high revenue numbers and mas
by sumoboy 9y ago
Zappos is a huge success for customer service and returns, but they've been losing marketshare for years. Amazon just wants to show high revenue numbers and mask operating losses. Don't think that Walmart with acquisition of shoebuy is going to sit around and not steal revenue. Too many people think if Amazon buys a company it's going to turn into gold, the only thing that is goldmine is AWS. Whole Foods won't be immune from stiff competition going forward, everybody knows there brand is expensive regardless if they drop prices 25%.