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The author is trying to sell a freemium product, its a gift insofar as Dropbox's 2 gigs are a gift. (EDIT: maybe the premium support is more to support this pro
by rtpg 9y ago
The author is trying to sell a freemium product, its a gift insofar as Dropbox's 2 gigs are a gift. (EDIT: maybe the premium support is more to support this project than being the main objective. I don't mean to assume too much on motives)
Some small modifications to the text can make the messaging more friendly. For example "To report a bug, please create a pull request with a test case of your problem." (instead of "you have to")
It's a small change, but conveys the same requirements without conveying a notion that the reader is a burden. Instead it just asks a favor, since we're all humans talking to each other in good faith.
It seems small, it seems pedantic, but we're guided by our emotions. The fact that this thread exists is proof that it affected at least some people enough to comment about it
- dragandj 9y ago> The author is trying to sell a freemium product, its a gift insofar as Dropbox's 2 gigs are a gift. In other words, it is a gift. You get something useful for nothing. As for the other point, I agree that the author should use more business friendly tactics if he wishes to sell his services better, but that was not the point. The original complaint was that his approach is somewhat offensive. Which I didn't agree with. I think his approach was genuine, if not very skillful.
- AOsborn 9y agoNo, the point made was that the author was unnecessarily aggressive. That does not imply that the author was not genuine. The attitude of the author is definitely relevant to whether the library can and should be relied upon for inclusion in a project. Personally, this is a non-starter if I can pick up such a hostile, anti-community tone in a two minute review. Examples: > You can ask any question about Yue in the Issues page here, but please do not expect to get an answer. > I know, and probably I know it better than you, I have been a long time open source project maintainer. > To report a bug, you have to create a pull request with a test case of your problem, or you can choose to subscribe to paid plans.
- bastijn 9y ago> I know, and probably I know it better than you, I have been a long time open source project maintainer. I think "I'm an engineer, to save time let's just assume I'm always right" is the maximum size for a T-shirt joke.