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> (i) A user experiences a problem [...] (iv) but I lack the information because the information I need is not present in my environment and I cannot predict be

• azeirah 9y ago
  > A clear case of insufficient logs, mainly crash logs and stack traces. The problem that inspired this post was that the log I got was incomplete, is the solution really just bruteforce more logs? The specific case is that I use PyInstaller[1] which can sometimes just report painfully useless error messages. To get the right information, I basically need a debugger, which is why I'm interested in tightening the feedback loop. > BTW, what kind of software do you build that is so fragile that on every release you get obscure bugs? I'm the sole developer and owner of a business that serves a few thousand users, the software ends up on computers all over the world, I have clients in China, Netherlands, America, Brazil, etc.. It's for Twitch streamers, they are everywhere. I'm also only 21 years old. So I don't have a huge amount of experience in software development, even though I've been developing software for like 7 years now. [1] PyInstaller is a tool that packages Python software for deployment as a .exe