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I downloaded an app. And suddenly, was part of the Cajun Navy

• bjelkeman-again 9y ago
  It is very hard to understand what it is like in situations like this, but this was a vivid account.
• bhhaskin 9y ago
  I can see a future for apps and systems like this. Non-profits volunteer rescue. But 911 operators go through some pretty intense training on staying calm and dealing with emotions during calls. It's nice to think that anyone can jump in and help, but in reality that isn't such a good idea. For instance a 911 operator would more than likely be better equipped to handle the mother thinking about heading to the attic to escape the raising waters. Not just talking the mother out of it, but handling the aftermath if not. The other thing is a system like that needs to be fault tolerant of a dispatcher signing off, and be able to filter out bogus calls.