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At your volume, I wouldn't bother and I doubt Cloudflare is trying to rip you off. That being said, they do offer advanced analytics features which includes DN
by gtirloni 9y ago
At your volume, I wouldn't bother and I doubt Cloudflare is trying to rip you off.
That being said, they do offer advanced analytics features which includes DNS statistics [0]. Although pricing is unknown.
It's the Internet. Some script kiddie could have easily tried a bunch of random scripts on you, maybe testing your DNS to see if they could knock you out and perform DNS poisoning without understanding the implausibility of having any impact on Cloudflare.
If this is happening on a regular basis, I would open a support request and ask them to enable advanced DNS analytics temporarily to at least determine if this is coming from a single country, etc.
The other issue is that helpdesks optimize for impact so, although $1 isn't the core issue here, it definitely plays a role in you not getting access to the upper layers of their support org.
0 - https://www.cloudflare.com/analytics/ https://www.cloudflare.com/analytics/
- jazoom 9y agoMy total bill is not $1. Even if it was, they should be able to justify what they bill me for. So far, they have failed to. I take your point. Though, the script kiddie scenario seems less likely than Cloudflare not billing correctly, based on my experience with large organisations.