Depends on the seriousness of the call. If you're entering into an actual contract verbally (e.g. applying for insurance or a mortgage over the phone), they'll

Depends on the seriousness of the call. If you're entering into an actual contract verbally (e.g. applying for insurance or a mortgage over the phone), they'll typically go out of their way to ask if you're okay with the recording. They don't want even the slightest admissablility issue, and they want you to know you're giving a binding verbal signature. If you're just talking to a low-level customer support rep, the stakes are a lot lower.