Exactly. FBI investigations are not a "first point of contact" when a complaint has been made or someone has a question. Some law enforcement agency has alread

Exactly. FBI investigations are not a "first point of contact" when a complaint has been made or someone has a question. Some law enforcement agency has already determined that there is something worth investigating, but they don't have all the tools required to investigate it fully, so it has escalated to the FBI. For law enforcement an FBI investigation is at least the equivalent in development terms of a priority ticket with Managers subscribing and asking for daily updates.