Why can't they just return it? From what I can tell, it's like being addicted to a drug. You know it's bad, but you can't resist. I have coworkers who have t

Why can't they just return it? From what I can tell, it's like being addicted to a drug. You know it's bad, but you can't resist. I have coworkers who have the reception problem who would rather alter the way they hold the phone than return it. Even though they loved their previous iPhones, somehow they can't go back now.