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In your appeals, have you stated that the chargebacks were done in error and that you would like to repay them? As well to be clear, your brother in law closed
by kyrra 9y ago
In your appeals, have you stated that the chargebacks were done in error and that you would like to repay them?
As well to be clear, your brother in law closed the credit card entirely and is unable to issue a reverse chargeback? Has he tried calling the issuing back to see if they can issue a reverse chargeback in some way?
- mattshoe81 9y agoI have indeed mentioned that the chargeback were made in error, and stated my intention to repay it. And yes, entirely closed and unable to issue a reverse chargeback. As far as I know, he's done all he can with his card account. I'm still trying to get him to contact his bank again, but I think it's a long shot
- kyrra 9y agoReverse Chargeback is the best thing to fix these kinds of situations. Chargebacks are bad for companies, outside just the fees and lost revenue that happens with them. Card networks have limits on how many chargebacks a company can have before there starts being issues for them. Reverse-chargeback takes that mark off of them, so it makes the company happy.