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You're making him go through an awful lot of trouble to be a customer. This sounds like you're telling him to stop talking about his concerns so loudly (in publ

You're making him go through an awful lot of trouble to be a customer. This sounds like you're telling him to stop talking about his concerns so loudly (in public) rather than actually looking into them.

jamiesonbecker 9y ago
Sorry, didn't mean to make it sound like that! Just didn't want to stray too far OT. But I meant what I said.. we work with a lot of larger companies that need to integrate Userify into docker, ansible, terraform, chef, cloudformation, etc. There's so many different ways that people prefer to manage their systems that we don't want to push a single One True Way(tm). We instead try to cover 80% of the use cases with a simple script that can be deployed in a typical cloud scenario which is open sourced at github -- and then customers can customize when necessary or even provide pull reqs back if their customizations are generally applicable. Some of the parent's complaints are themselves a result of issues that customers have run into, and if this buried in an RPM, it'd be a lot less transparent on what it does and how it works. For example, we force a pip upgrade, because the version that's built into RHEL6 is too old and can't build cryptography, etc. We also don't forcibly add pool.ntp.org -- we run ntpdate against it to get a quick clock set. We have to add EPEL because RHEL6 and RHEL7 don't provide Redis in their own repos. This is designed to be run, as the docs clearly state, on a clean RHEL7+ or Ubuntu 16+ instance with defaults. How you customize it, either before or after, is entirely up to you. Anyway, Userify is certainly not for everyone. A lot of people still prefer to manage their keys with shell scripts or Chef or something, which usually works great for small teams with flat perm structures. Sorry for sidetracking the discussion about Atlassian. Even though we don't use their software, I'm a big fan of their success story. Mike Cannon-Brooke's deck on how they scaled Atlassian from $10k on a credit card is really quite awesome.. I can't seem to find the video of him presenting it at a conference, but the deck alone is great: https://www.slideshare.net/mcannonbrookes/scaling-atlassian-march-2008 https://www.slideshare.net/mcannonbrookes/scaling-atlassian-...

jamiesonbecker 9y ago

Sorry, didn't mean to make it sound like that! Just didn't want to stray too far OT. But I meant what I said.. we work with a lot of larger companies that need to integrate Userify into docker, ansible, terraform, chef, cloudformation, etc. There's so many different ways that people prefer to manage their systems that we don't want to push a single One True Way(tm). We instead try to cover 80% of the use cases with a simple script that can be deployed in a typical cloud scenario which is open sourced at github -- and then customers can customize when necessary or even provide pull reqs back if their customizations are generally applicable. Some of the parent's complaints are themselves a result of issues that customers have run into, and if this buried in an RPM, it'd be a lot less transparent on what it does and how it works. For example, we force a pip upgrade, because the version that's built into RHEL6 is too old and can't build cryptography, etc. We also don't forcibly add pool.ntp.org -- we run ntpdate against it to get a quick clock set. We have to add EPEL because RHEL6 and RHEL7 don't provide Redis in their own repos. This is designed to be run, as the docs clearly state, on a clean RHEL7+ or Ubuntu 16+ instance with defaults. How you customize it, either before or after, is entirely up to you. Anyway, Userify is certainly not for everyone. A lot of people still prefer to manage their keys with shell scripts or Chef or something, which usually works great for small teams with flat perm structures. Sorry for sidetracking the discussion about Atlassian. Even though we don't use their software, I'm a big fan of their success story. Mike Cannon-Brooke's deck on how they scaled Atlassian from $10k on a credit card is really quite awesome.. I can't seem to find the video of him presenting it at a conference, but the deck alone is great: https://www.slideshare.net/mcannonbrookes/scaling-atlassian-march-2008 https://www.slideshare.net/mcannonbrookes/scaling-atlassian-...