I can definitely echo this. Confluence is just a wiki, Jira is just an issue tracker - both of these kinds of tools are table stakes for any serious development

I can definitely echo this. Confluence is just a wiki, Jira is just an issue tracker - both of these kinds of tools are table stakes for any serious development group. Most of the hate comes from the crappy setups enforced by overbearing companies. I've got very few complaints with either of these tools when developers are included in the talks about how they're to be set up and used. Any tool can be made obnoxious if managed incorrectly.